Support
Shipping And Warranty Support
Delivery, installation, and warranty guidance for orders placed with Naman Battery Trading Co.
Shipping coverage: Delivery support is available for our active service areas, including Baraut and Ghaziabad, subject to order confirmation and operational availability.
Delivery timing: Delivery and installation timing may vary based on stock availability, route scheduling, product type, and local service conditions.
Order confirmation: Our team may contact you on call or WhatsApp to confirm product details, location, exchange requirements, and installation timing before dispatch.
Confirmation workflow: Every confirmed order follows this sequence: (1) product and location reconfirmation, (2) slot confirmation, (3) dispatch message/call, and (4) installation support update where applicable.
Typical slot windows: Same-day or next available slot is targeted for local serviceable areas in Baraut and Ghaziabad. Exact slot depends on stock and technician queue.
Customer information required: Full address, landmark, contact number, preferred slot, and exchange requirement (if any) are required to lock delivery.
Installation support: Installation charges, if applicable, are shown separately during checkout or confirmed during order handling.
Delay handling: If dispatch is delayed due to stock or route constraints, support team shares revised availability on call or WhatsApp before movement.
Warranty support: Batteries and related products are covered only by the manufacturer warranty applicable to the selected brand and model.
Warranty claims: For warranty issues, keep your invoice and product details ready and contact our team so we can guide you through the brand-authorized process.
Important note: Warranty service does not mean return or replacement by default from the store. Please also review our return policy before placing an order.